There are 2 ways to clear out a saved answer:
Expand the “System Message Log” at the bottom of your window and find the “Previous question was automatically answered” row. In the “Help” column, there will be a link to Change your Answer.
To open the System Message Log window:
Modules > Windows > System Message Log
Navigate to Administration>Setup>General>Message Preferences
Both options will bring up the same window, which will look like this:
To change an answer, you will right click on the row number and choose “Remove”. This will clear out the saved answer, and you will be asked to answer it again the next time it comes up.
Blog Owner : Kenan Jaddeny
Navigate to Administration>Setup>General>Message Preferences
Both options will bring up the same window, which will look like this:
To change an answer, you will right click on the row number and choose “Remove”. This will clear out the saved answer, and you will be asked to answer it again the next time it comes up.
Blog Owner : Kenan Jaddeny
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