When users try to update some of the General Setting like Decimal point increase.. Users used to get the following error.
"Cannot update while another user is connected to the company"
Try the following Steps :
1 . Check all the users are disconnected from system and Only manager is login-ed.
2. Stop all Integration related process if any(Integration to any other system).
3. Stop All Add-on(Make it Manual start for all add-on for Temporally).
4. No SQL Query editor is open in the server.
5. All SQL jobs should be stopped.
Above steps you may have done, but still getting the same error; Please follow the below steps..
SOLVED - SOLUTION Is
> Stop all SAP services, only "SAP Business One Server Tools Service" is running and all other service is Stopped and DISABLES (not Manual) as of now.
Note : Do not try to make SAP DB single user DB Access, this may cause DB crash if anyone is connoted or any service is connected.
Above steps work for me. Please check and let me know.
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